Be your Service Partner Service is also a product.
On time
High Quality
Efficiency
Our goal is to enhance our responsiveness regarding providing assured servicing support. Most of complaints must be repaired/serviced on the same day in which complaint was lodged.
Key Account
Relationships for the long-term
Valuing and growing our customer -Solutions implementation
-Customer service
-Operations
-Service integrity
-Continuous improvement
Service Quality
Excellence from origin to destination
We synonymous with service quality, reliability and operational excellence. We have a strong focus on our delivering high-quality job that consistently meets customer s’ requirements and exceeds their expectations.
Centers of Excellence
Enhance and strengthen processes
experts work from centers of excellence around the globe, bringing you depth of expertise and breadth of experience gained from different territories and market sectors.
With today’s high demands on minimizing downtime for our customers, we focus on specialized workshops that can handle quick repairs and complete overhauls in the most cost-efficient way. To do that we keep a large inventory of spare parts in stock, and we have upgraded with factory fixtures and test equipment to increase our efficiency. With all this, plus certified equipment dedicated to specific instrument models, we’ve minimized lead times and improved the quality of each repair. After service all instrument are rigorously tested to InnoMeTe specifications.
Work process:
- Place the broken product in the box.
- Sign up for direct repair according to the fixed price or a quote.
- The product is repaired, tested and sent back to you with a full report.